PDT1:30 PM – 2:10 PM
Poonam Keswani
Salesforce CTA - Senior Technical Architect
Accenture
Navita Sharma
Salesforce CTA, Managing Director
Accenture
Compare 10 architecture decisions that shift under Headless 360. Two CTAs will lightboard and redesign the same customer scenario side by side.
Outcomes
Goal A
Identify which existing Salesforce architecture decisions no longer hold in an agent-first, Headless 360 model.
Goal B
Apply patterns to redesign systems by shifting validation, approvals, and logic from UI to data and services.
Goal C
Evaluate and select architectural approaches for governing, testing, and observing agent-driven execution.
0 Margin for Error: 10 Data Quality Requirements for AI
Theater • Intermediate
Wednesday • 9:00 AM – 9:20 AM
3 essentials to Scale Multi-agent AI Across the Enterprise
Breakout • Intermediate
Wednesday • 9:30 AM – 10:10 AM
3 Ways Enterprises Deploy Voice AI: Takeaways and Trade-offs
Theater • Intermediate
Wednesday • 12:00 PM – 12:20 PM
4 industry Breakthroughs Made Possible With Agentic AI
Breakout • Intermediate
Tuesday • 1:30 PM – 2:10 PM