PDT4:30 PM – 4:50 PM
Christopher Cook
Managing Partner
ForeFront, An EPAM Company
Anthony Gondick
Senior Manager, IT Business Strategy
Kawasaki Engines USA
Kawasaki used Salesforce and AI to transform B2B commerce, resulting in strong user adoption, improved customer experience, 5x avg order value increase, and over $6.5 million revenue in first 90 days.
Outcomes
Goal A
Learn how to turn manufacturing B2B commerce into a measurable revenue driver using Salesforce B2B Commerce and Agentforce.
Goal B
See how modern self-service, intelligent search, and commerce workflows increase avg order value, reduce customer friction.
Goal C
Gain a practical framework for modernizing legacy B2B experiences without destabilizing core ERP systems.
10 Ways to Make Your Work Life Better With Slack
Breakout • Beginner
Wednesday • 10:00 AM – 10:40 AM
A Data Analyst for Every Employee: Tableau in Slack
Theater • Beginner
Wednesday • 4:00 PM – 4:20 PM
Admin's Guide to the Slack Platform on Salesforce
Theater • Intermediate
Wednesday • 12:30 PM – 12:50 PM
Agentforce Coworker: An AI Teammate That Knows Your Business
Breakout • Beginner
Wednesday • 11:30 AM – 12:10 AM