Manage Every Deal and Customer Where You Already Work

Small businesses shouldn't have to change how they work to use Salesforce. See how Slack and AI tools brings your deals, customers, and pipeline right into the conversations you're already having.

Tuesday, September 15·8:30 AM – 8:50 AM PDTMoscone West, L3, Learning Lab Theater C View on Salesforce

Brett GrossfeldProduct Marketing Senior LeadSalesforce Alana CulterSr. Director, Product ManagementSalesforce

Small Business Owner Sales Slack Productivity Moscone South Moscone West, Level 3 Content Pavilion Moscone West

Outcomes

Learning Objectives

2

Goal A
Understand why small businesses use AI to connect fragmented data and automate key business processes.
Goal B
Identify how SMBs use collaborative and AI-powered tools to manage customer relationships and sales pipelines.

Schedule

Tuesday, September 15

PDT8:30 AM – 8:50 AM

Wednesday, September 16

PDT4:30 PM – 4:50 PM

Speakers (2)

BG

Brett Grossfeld

Product Marketing Senior Lead

Salesforce

Alana Culter

Sr. Director, Product Management

Salesforce

Related Sessions

10 Ways to Make Your Work Life Better With Slack

Breakout • Beginner

Wednesday • 10:00 AM – 10:40 AM

3 essentials to Scale Multi-agent AI Across the Enterprise

Breakout • Intermediate

Wednesday • 9:30 AM – 10:10 AM

90% of your data never makes it to your AI agents

Theater • Intermediate

Tuesday • 2:30 PM – 2:50 PM

Accomplish More Every Day with Slack AI and Skills

Hands-on Training • Beginner

Tuesday • 8:00 AM – 9:00 AM