PDT8:30 AM – 8:50 AM
Martin Priest
Director, Industry GTM
Salesforce
Chad Best
SVP Customer Experience Operations
The Lovesac Company
Lovesac shoppers move fast across channels. See how Data 360, point of sale, and Agentforce work together to deliver seamless, personalized experiences, from click to cart to store.
Outcomes
Goal A
See how Lovesac is building a unified view of every customer to enable personalized experiences.
Goal B
Learn how Lovesac is transforming fragmented customer data into personalized retail engagement.
Goal C
Explore how Lovesac is using data and AI to recognize and engage every customer at every touchpoint.
10 Hours to 30 Minutes: Closing the Execution Gap
Breakout • Intermediate
Thursday • 9:30 AM – 10:10 AM
2026 State of Email: Best Practices in the Agentic Era
Workshop • Beginner
Wednesday • 4:00 PM – 5:00 PM
2 keys to Unlock Trusted AI with Context-Rich Data
Breakout • Intermediate
Wednesday • 1:30 PM – 2:10 PM
3 essentials to Scale Multi-agent AI Across the Enterprise
Breakout • Intermediate
Wednesday • 9:30 AM – 10:10 AM