PDT1:00 PM – 1:20 PM
Matthew Shilvock
Customer Success Manager, Senior Director
C360 Showdown Assignment:1C-Oak-15
Kay Mukherjee
RVP, Customer Success Management
Slack
Adoption = Business Value. Learn six proven strategies to get your teams up and running quickly with Salesforce and drive long-term success from your CRM investment.
Outcomes
Goal A
We’re talking about what Salesforce has learned from our customers, partners, and employees about maximising CRM adoption.
Goal B
We will wrap our best practices up into six, overarching guiding principles that we will present today
Goal C
By incorporating these principles, you will save time, money and effort and get the most out of your Salesforce investment.
2 keys to Unlock Trusted AI with Context-Rich Data
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Wednesday • 1:30 PM – 2:10 PM
3 Best Practices to Start Strong with Salesforce
Theater • Beginner
Wednesday • 4:00 PM – 4:20 PM
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Wednesday • 1:00 PM – 1:20 PM
Accelerate Your Career with Salesforce Certifications
Theater • Beginner
Thursday • 12:30 PM – 12:50 PM