PDT9:30 AM – 9:50 AM
Eli Shua
Product Management Director
Salesforce
Christina Ragone
Product Marketing Lead
Salesforce
Give agents access to historical context with the Archive-to-Data 360 connector. Learn how to make historical data queryable without increasing production data volumes.
Outcomes
Goal A
Understand how the Archive-to-Data 360 connector streams archive records into a queryable layer without impacting production.
Goal B
See how full-sync streaming keeps Data 360 current in real time with every archive, unarchive, and purge event in your org.
Goal C
Learn to leverage archived data in Agentforce, segmentation, and analytics through the standard Data 360 connector interface.
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