Julie Thompson
Senior Director, Product Management
Salesforce
Build Agentforce experiences across Claude, ChatGPT, Slackbot, and Lightning Experience with the headless experience layer. Create AI workflows once, deliver everywhere.
Outcomes
Goal A
Understand how the Headless Experience Layer makes it possible to create richer conversation experiences across AI surfaces.
Goal B
Learn how to build HXL widgets with builders and vibe coding.
Goal C
Explore reusable design patterns for cross-surface enterprise AI experiences.
10 Hours to 30 Minutes: Closing the Execution Gap
Breakout • Intermediate
Thursday • 9:30 AM – 10:10 AM
2026 State of Email: Best Practices in the Agentic Era
Workshop • Beginner
Wednesday • 4:00 PM – 5:00 PM
2 keys to Unlock Trusted AI with Context-Rich Data
Breakout • Intermediate
Wednesday • 1:30 PM – 2:10 PM
3 Best Practices to Start Strong with Salesforce
Theater • Beginner
Wednesday • 4:00 PM – 4:20 PM