PDT4:00 PM – 4:40 PM
Courtney Levin
Head of GTM, AFO
Salesforce
Garrett Glassburn
Director, Missionforce Operations
Salesforce
AI doesn't remove process complexity — it exposes it. See how Agentforce Operations helps you take back control of work trapped across teams and systems, turning your processes into an edge.
Outcomes
Goal A
Understand where process complexity is holding your business back and how AI makes those gaps more visible.
Goal B
See how Agentforce Operations helps you take back control of work spread across teams and systems.
Goal C
Learn how better processes can become a competitive advantage by helping your business move faster and operate more effectively.
10 Hours to 30 Minutes: Closing the Execution Gap
Breakout • Intermediate
Thursday • 9:30 AM – 10:10 AM
2026 State of Email: Best Practices in the Agentic Era
Workshop • Beginner
Wednesday • 4:00 PM – 5:00 PM
2 keys to Unlock Trusted AI with Context-Rich Data
Breakout • Intermediate
Wednesday • 1:30 PM – 2:10 PM
3 essentials to Scale Multi-agent AI Across the Enterprise
Breakout • Intermediate
Wednesday • 9:30 AM – 10:10 AM