PDT4:00 PM – 4:20 PM
Chetan Chugh
Salesforce CTA, Chief Architect & CX Architect Director
Capgemini
Kumar Kasimala
Software Engineering Architect
Salesforce
Sebastiano Schwarz
Salesforce CTO Germany
Capgemini
Apply prompt engineering techniques that incorporate context, constraints, tools, and output design to create reliable interactions for Salesforce architecture and development.
Outcomes
Goal A
Design prompts using context, constraints, tools, and structured outputs.
Goal B
Use better prompts to drive real system behavior, not just generate content.
Goal C
Apply patterns that produce consistent, repeatable results from AI in Salesforce.
0 Margin for Error: 10 Data Quality Requirements for AI
Theater • Intermediate
Wednesday • 9:00 AM – 9:20 AM
10 Agent Architecture Patterns from Salesforce Headless 360
Breakout • Intermediate
Wednesday • 1:30 PM – 2:10 PM
10 Hours to 30 Minutes: Closing the Execution Gap
Breakout • Intermediate
Thursday • 9:30 AM – 10:10 AM
2026 State of Email: Best Practices in the Agentic Era
Workshop • Beginner
Wednesday • 4:00 PM – 5:00 PM