PDT12:30 PM – 12:50 PM
Jacob Yackenovich
Director of Product Management - Instana
IBM
Shima Rahimi-Moghaddam
AI Solution Architect
IBM
Too many enterprise signals never translate into action. See how Agentforce IT Service uses AI to detect, decide, and remediate incidents faster, reducing toil and enabling self-healing IT operations.
Outcomes
Goal A
See how AI turns observability signals into autonomous action and faster remediation.
Goal B
Learn how self-healing IT operations reduce toil and improve service resilience.
0 Margin for Error: 10 Data Quality Requirements for AI
Theater • Intermediate
Wednesday • 9:00 AM – 9:20 AM
10 Agent Architecture Patterns from Salesforce Headless 360
Breakout • Intermediate
Wednesday • 1:30 PM – 2:10 PM
3 essentials to Scale Multi-agent AI Across the Enterprise
Breakout • Intermediate
Wednesday • 9:30 AM – 10:10 AM
3 Ways Enterprises Deploy Voice AI: Takeaways and Trade-offs
Theater • Intermediate
Wednesday • 12:00 PM – 12:20 PM