PDT2:00 PM – 2:40 PM
Austin Javellana
Product Marketing Manager
Salesforce
Avanthika Ramesh
Senior Director, Product Management, Agentforce
Salesforce
Liz Awad
Product Management Director
Salesforce
Employees are ready for AI. What companies lack is a way to scale it into daily work, enterprise-wide. See how Agentforce drives better employee outcomes with AI and leave with a path to get started.
Outcomes
Goal A
Discover how Agentforce works in everyday employee workflows to drive better outcomes.
Goal B
Learn a path to scale AI adoption, from individual employees to your entire enterprise.
Goal C
Build a starting framework to measure and grow AI's impact on employee outcomes.
0 Margin for Error: 10 Data Quality Requirements for AI
Theater • Intermediate
Wednesday • 9:00 AM – 9:20 AM
10 Agent Architecture Patterns from Salesforce Headless 360
Breakout • Intermediate
Wednesday • 1:30 PM – 2:10 PM
10 Hours to 30 Minutes: Closing the Execution Gap
Breakout • Intermediate
Thursday • 9:30 AM – 10:10 AM
2026 State of Email: Best Practices in the Agentic Era
Workshop • Beginner
Wednesday • 4:00 PM – 5:00 PM