PDT9:00 AM – 9:20 AM
Jessica Yang
Associate Product Manager
Salesforce
Katie McMahon
Manager, Agentforce GTM Product Marketing
Salesforce
Liz Awad
Product Management Director
Salesforce
See how Skills help teams personalize Agentforce Coworker and automate repeatable work—with the governance admins need to manage Skills across the business.
Outcomes
Goal A
Personalize Agentforce Coworker for the way you and your team work.
Goal B
Build reusable skills and share them with teams across your business.
Goal C
Learn how admins can manage and govern skills across the business.
0 Margin for Error: 10 Data Quality Requirements for AI
Theater • Intermediate
Wednesday • 9:00 AM – 9:20 AM
10 Agent Architecture Patterns from Salesforce Headless 360
Breakout • Intermediate
Wednesday • 1:30 PM – 2:10 PM
10 Hours to 30 Minutes: Closing the Execution Gap
Breakout • Intermediate
Thursday • 9:30 AM – 10:10 AM
2026 State of Email: Best Practices in the Agentic Era
Workshop • Beginner
Wednesday • 4:00 PM – 5:00 PM