Modernizing the Public Sector Digital Front Door

Discover how two large government agencies are modernizing veteran and citizen services. From unified portals to AI-powered experiences, they deliver faster and more connected public sector outcomes.

Wednesday, September 16·1:00 PM – 1:40 PM PDTMetreon AMC, L3, Theatre 8 View on Salesforce

Christopher BrownCIO/ Director of ModernizationU.S. Army Human Resource Command Ted RossChief Information OfficerCity of Los Angeles Mia RodriguesSr PMMSalesforce

IT Business Leader Public Sector Metreon AMC

Outcomes

Learning Objectives

2

Goal A
Learn about the challenges of modernizing veteran and citizen services.
Goal B
Learn how AI is helping with more streamlined workflows in the public sector.

Schedule

Wednesday, September 16

PDT1:00 PM – 1:40 PM

Speakers (3)

Christopher Brown

CIO/ Director of Modernization

U.S. Army Human Resource Command

Ted Ross

Chief Information Officer

City of Los Angeles

Mia Rodrigues

Sr PMM

Salesforce

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