PDT3:00 PM – 3:20 PM
Houssam SAOUDY
Salesforce Technical Architect
Capgemini
Tiffany Sowang
Senior Product Marketing Manager
Salesforce
Stop wasting time on mundane data entry. Discover seven trusted agents and apps built to automate your daily tasks, speed up customer support, and make you the hero of your department.
Outcomes
Goal A
Learn seven Salesforce MVP vetted agents and apps designed to eliminate admin work in sales and service environments.
Goal B
Understand practical strategies for deploying tools to accelerate customer support response times and improve efficiency.
Goal C
Learn which agents and apps align to your organization's specific pain points.
0 Margin for Error: 10 Data Quality Requirements for AI
Theater • Intermediate
Wednesday • 9:00 AM – 9:20 AM
10 Agent Architecture Patterns from Salesforce Headless 360
Breakout • Intermediate
Wednesday • 1:30 PM – 2:10 PM
3 essentials to Scale Multi-agent AI Across the Enterprise
Breakout • Intermediate
Wednesday • 9:30 AM – 10:10 AM
3 Ways Enterprises Deploy Voice AI: Takeaways and Trade-offs
Theater • Intermediate
Wednesday • 12:00 PM – 12:20 PM