PDT1:00 PM – 1:40 PM
Scott Beveridge
Deployment Strategy Director
Salesforce
Irina Gutman
VP, Forward Deployed Engineering
SalesForce
Deploying an agent is only the beginning. Learn a five-step framework to anchor AI Agents in real business goals — and build agents that actually transform how work gets done.
Outcomes
Goal A
Understand value framework.
Goal B
Identify business problems and see how to align use cases to deliver on business value.
Goal C
Derive value realization from ideation to implementation to adoption.
0 Margin for Error: 10 Data Quality Requirements for AI
Theater • Intermediate
Wednesday • 9:00 AM – 9:20 AM
10 Agent Architecture Patterns from Salesforce Headless 360
Breakout • Intermediate
Wednesday • 1:30 PM – 2:10 PM
10 Hours to 30 Minutes: Closing the Execution Gap
Breakout • Intermediate
Thursday • 9:30 AM – 10:10 AM
2026 State of Email: Best Practices in the Agentic Era
Workshop • Beginner
Wednesday • 4:00 PM – 5:00 PM