PDT3:30 PM – 3:50 PM
Vamsi Krishna Malladi
PMTS
Salesforce
Monika Singh
Senior Product Manager
Salesforce
Replace plain text responses with interactive components. Use Headless Experience Layer to render buttons, forms, charts, and workflows in your agent conversations on web, mobile, and Slack.
Outcomes
Goal A
Understand how Custom Lightning Types convert plain-text AI responses into structured interactive components.
Goal B
Learn how a single Headless Experience Layer widget renders consistently across Claude, Slackbot, and Salesforce.
Goal C
Design actionable AI-driven experiences using HXL and reusable Lightning Type patterns.
0 Margin for Error: 10 Data Quality Requirements for AI
Theater • Intermediate
Wednesday • 9:00 AM – 9:20 AM
10 Agent Architecture Patterns from Salesforce Headless 360
Breakout • Intermediate
Wednesday • 1:30 PM – 2:10 PM
10 Hours to 30 Minutes: Closing the Execution Gap
Breakout • Intermediate
Thursday • 9:30 AM – 10:10 AM
2026 State of Email: Best Practices in the Agentic Era
Workshop • Beginner
Wednesday • 4:00 PM – 5:00 PM