PDT9:00 AM – 9:20 AM
Derya Isler
VP, ML Platform and Applications
Salesforce
Christine Soufastai Chugh
Senior Director, Salesforce on Salesforce Technical Program Management
Salesforce
Vanessa Tabbert
VP Agentic Transformation and Global Sales Development
Salesforce
See how Salesforce applies the Agentic Development Lifecycle to build, deploy, and improve agents, combining Headless 360, coding agents, and business-tech collaboration for faster time to value.
Outcomes
Goal A
Understand why AI-native agents require a continuous Agent Development Lifecycle, not a traditional build-and-ship approach.
Goal B
Learn how Salesforce uses Headless 360, coding agents, and trusted feedback loops to speed up idea to value.
Goal C
See how business and tech teams co-built the Engagement Agent, and take away a playbook for launching your own agents.
0 Margin for Error: 10 Data Quality Requirements for AI
Theater • Intermediate
Wednesday • 9:00 AM – 9:20 AM
10 Agent Architecture Patterns from Salesforce Headless 360
Breakout • Intermediate
Wednesday • 1:30 PM – 2:10 PM
3 essentials to Scale Multi-agent AI Across the Enterprise
Breakout • Intermediate
Wednesday • 9:30 AM – 10:10 AM
3 Ways Enterprises Deploy Voice AI: Takeaways and Trade-offs
Theater • Intermediate
Wednesday • 12:00 PM – 12:20 PM