PDT3:45 PM – 4:35 PM
Bernard Slowey
SVP, Digital Success
Salesforce
Adam Johnson
SVP, Sales ESB and Transformation
Salesforce
Shree Reddy
SVP, Head of Consumer Banking
Pentagon Federal Credit Union
Nathalie Scardino
President and Chief People Officer
Salesforce
We built the Agentic Enterprise, and now we're scaling it. Joe Inzerillo and the leaders who've lived it share what broke, what we're seeing today, and the Customer Zero empowerment we're handing you.
Outcomes
Goal A
We've historically built for human scale — now everyone can build and redesign how they deliver for agentic scale.
Goal B
That foundation changes how we work everywhere — for our business, our, customers, and our employees.
0 Margin for Error: 10 Data Quality Requirements for AI
Theater • Intermediate
Wednesday • 9:00 AM – 9:20 AM
10 Agent Architecture Patterns from Salesforce Headless 360
Breakout • Intermediate
Wednesday • 1:30 PM – 2:10 PM
3 essentials to Scale Multi-agent AI Across the Enterprise
Breakout • Intermediate
Wednesday • 9:30 AM – 10:10 AM
3 Ways Enterprises Deploy Voice AI: Takeaways and Trade-offs
Theater • Intermediate
Wednesday • 12:00 PM – 12:20 PM
