PDT10:30 AM – 11:30 AM
Julie Thompson
Senior Director, Product Management
Salesforce
Alice Oh
Director of Product Management
Salesforce
Hear how teams are using the headless experience layer and Salesforce Multi-Framework to deploy agents securely across any surface, tool, or tech stack.
Outcomes
Goal A
Describe how the Headless Experience Layer and Salesforce Multi-framework enable agent deployment across surfaces.
Goal B
Identify real-world approaches teams use to deploy agents securely across different tools and tech stacks.
Goal C
Evaluate which combination of surface, framework, and tooling best fits your organization’s agent deployment strategy.
0 Margin for Error: 10 Data Quality Requirements for AI
Theater • Intermediate
Wednesday • 9:00 AM – 9:20 AM
10 Agent Architecture Patterns from Salesforce Headless 360
Breakout • Intermediate
Wednesday • 1:30 PM – 2:10 PM
10 Hours to 30 Minutes: Closing the Execution Gap
Breakout • Intermediate
Thursday • 9:30 AM – 10:10 AM
2026 State of Email: Best Practices in the Agentic Era
Workshop • Beginner
Wednesday • 4:00 PM – 5:00 PM