PDT4:30 PM – 4:50 PM
Paritosh Umesan
Senior Product Manager
Salesforce
George Saines
Senior Director of Product Management
Salesforce
Learn about the new goal-based agents that automate long-running Sales and Service processes, like closing a lead or case. Participate in a live Q&A with product experts.
Outcomes
Goal A
Understand what a goal-based agent is and how it works.
Goal B
See goal-based agents in action across long-running sales and service processes, such as closing a lead or resolving a case.
Goal C
Engage with product through a live Q&A, and share feedback to help shape the experience.
0 Margin for Error: 10 Data Quality Requirements for AI
Theater • Intermediate
Wednesday • 9:00 AM – 9:20 AM
10 Agent Architecture Patterns from Salesforce Headless 360
Breakout • Intermediate
Wednesday • 1:30 PM – 2:10 PM
3 essentials to Scale Multi-agent AI Across the Enterprise
Breakout • Intermediate
Wednesday • 9:30 AM – 10:10 AM
3 Ways Enterprises Deploy Voice AI: Takeaways and Trade-offs
Theater • Intermediate
Wednesday • 12:00 PM – 12:20 PM