PDT12:30 PM – 12:50 PM
Alexander Zwerner
Associate Product Manager
Salesforce
Sivakumar Balagopalan
PMTS
Salesforce
Liz Awad
Product Management Director
Salesforce
Learn how to build governed AI skills that teach agents multi-step business tasks and deploy them across Agentforce, Slack, and third-party agents. Participate in a live Q&A with product experts.
Outcomes
Goal A
Discover how Agentforce Skills wrap your team's expertise into reusable AI workflow agents that can run on demand.
Goal B
See how a single Skill can teach agents multi-step tasks and deploy across Agentforce, Slack, and third-party agents.
Goal C
Engage with product experts in a live Q&A, and share feedback to help shape the Agentforce Skills roadmap.
0 Margin for Error: 10 Data Quality Requirements for AI
Theater • Intermediate
Wednesday • 9:00 AM – 9:20 AM
10 Agent Architecture Patterns from Salesforce Headless 360
Breakout • Intermediate
Wednesday • 1:30 PM – 2:10 PM
3 essentials to Scale Multi-agent AI Across the Enterprise
Breakout • Intermediate
Wednesday • 9:30 AM – 10:10 AM
3 Ways Enterprises Deploy Voice AI: Takeaways and Trade-offs
Theater • Intermediate
Wednesday • 12:00 PM – 12:20 PM