PDT9:00 AM – 9:40 AM
Jessica Raicebe
Senior Director, AI Product Growth
Salesforce
Jason Briggs
SVP, Product, Agentforce Applications
Salesforce
Simon Tumansky
Director of Product
Salesforce
George Saines
Senior Director of Product Management
Salesforce
Not sure where to start with Agentforce? Join product leaders as they discuss three purpose-built agents for sales, service, and operations — then ask your questions live.
Outcomes
Goal A
Discover how Help Agent's pre-built actions and simplified omni-channel deployment, including voice, help you get live faster.
Goal B
Fill a business need with an integration agent that can learn a browser-based app to help you get work done.
Goal C
Understand the platform innovations that allow a sales prospecting agent to pursue a long-horizon goal.
0 Margin for Error: 10 Data Quality Requirements for AI
Theater • Intermediate
Wednesday • 9:00 AM – 9:20 AM
10 Agent Architecture Patterns from Salesforce Headless 360
Breakout • Intermediate
Wednesday • 1:30 PM – 2:10 PM
10 Hours to 30 Minutes: Closing the Execution Gap
Breakout • Intermediate
Thursday • 9:30 AM – 10:10 AM
2026 State of Email: Best Practices in the Agentic Era
Workshop • Beginner
Wednesday • 4:00 PM – 5:00 PM