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Dreamforce2026

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Sep 14–17, 2026 · San Francisco|

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Simon Tumansky | Dreamforce 2026 Speaker

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Confirmed Speaker

Simon Tumansky

Director of Product

Salesforce

LinkedIn Profile3sessions at Dreamforce 2026

Agenda

Sessions

3 sessions

RoundtableAdvancedService

AI Agent-Ready Knowledge: What Service Leaders Need to Do

AI agents are only as good as the knowledge behind them. Join service leaders to swap strategies for building, maintaining, and scaling knowledge that fuels self-service deflection and AI answers.

Tuesday, September 15

PDT8:30 AM – 9:30 AM

60 minInterCon, L3, Grand Ballroom C, Roundtable 4

Thursday, September 17

PDT8:30 AM – 9:30 AM

60 minInterCon, L3, Union Square, Roundtable 5

BreakoutIntermediateAgentforce

Discover Purpose-Built Agents Designed To Drive Outcomes

Not sure where to start with Agentforce? Join product leaders as they discuss three purpose-built agents for sales, service, and operations — then ask your questions live.

Wednesday, September 16

PDT9:00 AM – 9:40 AM

40 minMoscone South, LL, Content Pavilion, Stage 5

Thursday, September 17

PDT2:30 PM – 3:10 PM

40 minMoscone West, L2, Room 2024

BreakoutIntermediateServiceAgentforce

Optimize Your Help Agent: Turn Support Gaps Into Resolutions

Is your AI agent reaching its full potential? Learn how you can monitor its health and automatically fill performance gaps with Agent Optimizer to increase resolutions. See it all in an in-depth demo.

Thursday, September 17

PDT1:30 PM – 2:10 PM

40 minMoscone West, L2, Room 2024