PDT8:30 AM – 9:30 AM
JM Theriault
Distinguished, Strategic Solution Engineer
Salesforce
Drew Schildwachter
Distinguished Strategic Solution Engineer
Salesforce
Roll up your sleeves: in this hands-on workshop, you'll build a Service Rep Assistant from scratch in the console, fully wired and working, and leave with working experience.
Outcomes
Goal A
Gain hands-on experience that you can apply back at work right away.
Goal B
Learn the key steps to wiring up a working assistant, end to end, with confidence.
Goal C
Practice configuring a real assistant instead of just watching a demo.
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