PDT1:30 PM – 2:10 PM
Cory Haynes
Senior Director, Product Marketing
Salesforce
Pam Plyler
Managing Director, Industry Business Consulting
Salesforce
Jeronimo Ares
CEO
Zurich Seguros de Vida
Dive into the Agentic Enterprise with Zurich and Raiffeisen Bank International. Learn how autonomous agents resolve inquiries, boost NPS, and scale 24/7 service across insurance and banking.
Outcomes
Goal A
Learn how to build and deploy autonomous agents at scale to grow your customer base and provide 24/7 service.
Goal B
Learn how to build transformation growth model for an agentic enterprise across your company within a regulated environment.
Goal C
Deploy a trusted multi-orchestrated agentic platform to boost employee moral and enhance customer experience.
0 Margin for Error: 10 Data Quality Requirements for AI
Theater • Intermediate
Wednesday • 9:00 AM – 9:20 AM
10 Agent Architecture Patterns from Salesforce Headless 360
Breakout • Intermediate
Wednesday • 1:30 PM – 2:10 PM
3 essentials to Scale Multi-agent AI Across the Enterprise
Breakout • Intermediate
Wednesday • 9:30 AM – 10:10 AM
3 Ways Enterprises Deploy Voice AI: Takeaways and Trade-offs
Theater • Intermediate
Wednesday • 12:00 PM – 12:20 PM