PDT9:30 AM – 9:50 AM
Rob Power
Senior Principal, Technical Architect
Pearson
Elizabeth Martin
Director of Product Management
Salesforce
Hear directly from a Salesforce admin who went from beta tester to power user. Learn what worked, what didn't, and how Setup with Agentforce transformed their daily workflow in three months.
Outcomes
Goal A
Understand a real admin's adoption journey with Setup with Agentforce, from initial skepticism to daily reliance.
Goal B
Identify which admin workflows deliver the fastest ROI and highest confidence when delegating to the Setup agent.
Goal C
Learn practical strategies for introducing conversational AI into your team's Setup workflows and building user trust.
0 Margin for Error: 10 Data Quality Requirements for AI
Theater • Intermediate
Wednesday • 9:00 AM – 9:20 AM
10 Agent Architecture Patterns from Salesforce Headless 360
Breakout • Intermediate
Wednesday • 1:30 PM – 2:10 PM
10 Hours to 30 Minutes: Closing the Execution Gap
Breakout • Intermediate
Thursday • 9:30 AM – 10:10 AM
2026 State of Email: Best Practices in the Agentic Era
Workshop • Beginner
Wednesday • 4:00 PM – 5:00 PM