Nino Bergfeld

Chief Customer Office, EMEA Central — Retail & Consumer Goods Lead

Salesforce

2sessions at Dreamforce 2026

Sessions

2 sessions

RoundtableBeginnerCommerceData 360

Agentic Retail: AI Agents and the Shopper Funnel

Explore how GenAI is reshaping the shopper funnel. Share your experiences and insights on leveraging GenAI and discover new strategies to increase customer engagement and conversions.

Thursday, September 17

PDT9:00 AM – 10:00 AM

BreakoutIntermediateAgentforce

Retail Reimagined with Agentforce

Kogan.com and Canyon deployed Agentforce and transformed their customer experience at scale. Hear the real stories, see the live demo, and leave with your own AI action plan.

Wednesday, September 16

PDT12:30 PM – 1:10 PM

Thursday, September 17

PDT3:00 PM – 3:40 PM